In this world of “Do It Yourself” solutions for day to day projects it’s important to remember that buying a Water Treatment System direct from a Big Box store without a Certified Water Specialist’s assistance can be a Big mistake. Water Treatment Systems should be designed to fit your home, and your lifestyle. For information on Water Treatment Equipment please visit our website at www.secondwindwater.com.

Recently, I was called out to a Residential site to take a look at a water system that has been experiencing some Iron bleed through. By the way, I don’t usually get the easy ones! Over the course of the first year following the installation of the system the Soluble (Ferrous) Iron had increase significantly, going up to 4 mg/l. When the customer called about the Iron staining we dispatched a service tech, who adjusted the Disk setting on the Kinetico Softener. The new Disk and Salt settings were both correct, and by the book.

So, then why was the customer seeing Iron stains in the shower stall? I know of several reasons why this could happen, and so I went out to investigate the situation for myself. After testing the water and inspecting the Water Softener for mechanical/chemistry/hydraulics issues it appeared that there was nothing wrong, except that there was that stain. Knowing that stains don’t lie I dug deeper into the matter and asked the customer about her lifestyle.

I found out that the customer lives alone and spends several days at work in a row, long days and short evenings. She showers at work sometimes and also picks up her dry cleaning at work. By the end of the conversation I realized that we had identified the reason for the staining. The Softener settings were by the book. Unfortunately, the book was not written for this customer. For an average Family of 4, that is home everyday the Softener would be regenerating every3-4 days, and that’s perfect. After doing the math I estimated that her Water Softener might only be regenerating once a month.  This means that all of that Iron sits in the Softener and oxidizes on the Resin. That’s a bad thing, by the way! Adjustments to the Softener Disk settings have made a big difference in the water quality now. The system will be cleaning itself much more frequently, and after the water has been completely Iron free for a reasonable period of time we will turn down the Salt dosage. As the customers family grows we can again adjust the settings of the Softener to match the customer changing lifestyle and reduce Waste water.

Even the best Equipment Manufacturers can only pre-design their Systems to perform under what is referred to as Normal Operating Conditions. No matter where you choose to purchase your water treatment system, working closely with a local WQA Certified Water Specialist to design a Robust water treatment design that matches your lifestyle is always your best approach to solving Water problems for good.

Thank you for your continued support of Secondwind Water Systems. We truly appreciate your business and referrals. If you have any Water questions please visit our website at www.secondwindwater.com or call 1-800-287-5767. Until next time this is Chris Saltmarsh CWS-6, saying, “Thanks for reading!, and enjoy your great water”… : )

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This entry was posted on Friday, October 29th, 2010 at 1:04 pm and is filed under Clean Water, Secondwind News, Water Resources, Water System Technologies, water system tips, Water systems, Water tips. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.